A: All courses are available 24/7 and are completed 100% online. Upon completion, your certificate will certificate will be emailed to you for your records
Q: How many times can I log in and out?
A: As many times as you want.
Q: Is the entire course done online?
A: Yes, the entire course is done 100% online.
Q: How long do I have to complete my courses?
A: The course will be accessible for ninety days. However, Keene Youth Services may determine a deadline sooner than that depending on the specifics of your case/participation agreement.
Q: Are there tests that I need to pass?
A: Yes, all of our programs have tests.
Q: What if I fail the final exam?
A: If you do not pass the final exam, you will have another attempt at passing. We will give you access to the course again so you can review the material again before retesting.
Q: Can I sign up online?
A: Yes, you can sign up 100% online using our secure registration form. All of our programs are taken 100% online.
Q: How long is the course?
A: Each course requires that you spend a minimum amount of time. Please check the time details for your course to determine how long it is. You do not, however, need to accrue those hours in one sitting. Once registered, you may start and stop the course at your convenience.
Q: When will I receive my certificate?
A: As soon as the class is completed, you will be able to print it immediately plus another one will be emailed to you for your records.
Q: Is the information I submit through this website secure?
A: Yes, we are committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information. Please refer to our Privacy Policy for more information.
